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Frequently asked questions
Everything about delivery, passwords, updates and refunds. Still unsure? Contact us.
How do I get my files after payment?
The moment Stripe confirms your payment you are redirected to a success page showing your personal download password. Use it on that page to download the zip instantly.
What exactly is a SKILL.md pack?
Each pack is a collection of ready-to-install workflow files (SKILL.md + supporting assets) that give AI coding agents like OpenClaw, Claude Code and Cursor structured capabilities — e.g. research, writing, coding or e-commerce workflows.
How do I install the skills?
Unzip the package and copy the skill folders into your agent's skills directory (e.g. ~/.claude/skills or your OpenClaw SKILLs folder). Each pack includes a usage handbook with exact steps.
Which AI tools are compatible?
The packs are built for OpenClaw, Claude Code and Cursor. Most skills also work with other agents that read SKILL.md workflows.
Do you offer refunds?
Digital products are non-refundable once the download link has been issued, because files cannot be returned or revoked. If a product is defective or not as described, contact us and we will make it right.
How many times can I download?
Each purchase includes one download link that works once and expires 24 hours after issue. Download right after purchase and keep the file safe.
Will the packs receive updates?
Yes. Packs include update channels — new skills added to a library are released to buyers via the update channel listed in the package contents.
Is payment secure?
Yes. Checkout is handled entirely by Stripe. We never see or store your card details. Our servers only receive a payment confirmation.
Need help with an existing order?
Email us at hello@ninespot.shop with your order reference.